Please, read this before contacting support
Avatars and Decor ItemsYou can buy custom cube decor items to personalize your playing experience in Diamond Duel. You can buy custom characters for your duel avatar. You and your opponent will see your custom avatar during a match. You can go in between using any custom avatar you buy or use the default character as you choose. To Activate your avatar or your custom cube decor items: 1. Select "My Stuff" tab. 2. Select the "Avatar" or the "Decor Tab" If the item is in your "My Stuff" tab, you already own or purchased the item. 3. Select "Activate" The custom decor item, or the custom avatar will automatically load into your game. Opponents will see your avatar, but not your cubes. Only you will see the cubes of your choice.
Loading In Chrome:
1. Make Sure You Have The Latest Flash Player Version. The Latest Version Of Flash Can Be Downloaded.
2. Delete Your Flash Cookies By Clicking.
3. Make Sure You Have The Latest Version Of Chrome Installed. HERE
4. Click The Wrench Icon In The Upper Right Corner.
5. Select The Options Menu.
6. Select Under The Bonnet/Hood
7. Select Clear Browsing Data.
8. Select Empty The Cache And Delete Cookies.
Loading In Explorer:
1. Make Sure You Have The Latest Flash Player Version.
2. Delete Your Flash Cookies.
3. Make Sure You Have The Latest Version Of Explorer Installed. HERE
4. From The Safety Menu In The Upper Right, Click Delete Browsing History. Click Here For More Detailed Instructions.
5. Check Temporary Internet Files, Cookies, And History, And Then Click Delete. Click Here For More Detailed Instructions.
If You Are Experiencing Any Issues With Game Loading You Can Get The Latest Version Of Adobe Flash Player Here:
Click On 3 Or More Cubes That Are The Same Color. The Faster You Make Matches You Will Gain The Diamond Boost Period, Where You Can Gain Double The Points In A 10-second Period. While You Are In The X2 Diamond Boost You Also Send Black Cubes To Your Opponent.
If You See Black Cubes Popping Into Your Game Field That Means Your Opponent Is Sending Them To You.
The Black Cubes Prevent You From Making As Many Matches, And Slow Down Your Play.
The Color Cube Boost: This Boost Is Indicated By The Cube With Fire Inside. Clicking On The Cube Will Cause All The Cubes Of The Same Color To Burst, Creating More Points And More Moves For You To Play.
The Diamond Boost: This Boost Is Activated When You Make 10 Rapid Matches In A Row. When Active You Can Continue The X2 Points Mode Without Interruption For 10-seconds. Without It You Can Activate The X2 Mode, But If You Click On The Wrong Group Of Cubes Then The Mode Is Ended.
The Blocker: This Boost Is Activated When You Opponent Goes Into The Diamond Boost Mode. They Send You Black Cubes To Slow You Down. The Blocker Automatically Blocks The Black Cubes From Appearing In Your Game Field.
Starting A Match:
You Can Open A Match By Clicking On "Play Now."
You Can Open A Match By Selecting A Player Who Appears In The "Live Matches" Column
A potential loading problem may be encountered by our players. The game-loading progress bay may appear to stop loading at 99%. If the game does not load in 20-30 seconds, then please refresh the page in your browser, or restart the browser you are using. A browser refresh or restart usually resolves any loading pauses.
Loading In Firefox:
1. Make Sure You Have The Latest Flash Player Version. The Latest Version Of Flash Can Be Downloaded
2. Try To Delete Your Flash Cookies.
3. Make Sure You Have The Latest Version Of Firefox Installed. HERE
4. Click The Tools Menu From The Top Of Firefox.
5. Click Clear Recent History